Managing workers is a serious task. You need to enforce company policies and, at the same time, be attentive to their needs. Discipline and consideration must be balanced. Another thing that leaders and managers need to work on is their ability to treat their employees or subordinates with due respect.
As a small business entrepreneur, treating your employees with respect is very important. Your relationship with them can make or break your business. Just like any kind of human interaction, giving consideration and fair treatment to others is crucial, especially to the people that are vital to your business.
Here are some ways to make your workers satisfied:
Listen to their concerns – Your employees are human too. They have their anxieties and weaknesses in performing their duties. As their leader, you need to listen to their concerns and possible inputs. Ask them how you can help them fulfill their obligations more efficiently. Whenever possible, try to adjust your policies to address these concerns.
Find out their strengths and weaknesses – Many people are not fully aware their strengths and weaknesses. And even if they know, no one is helping them to make use of them. As a leader, you need to find out their potential contributions and flaws. This will make you more competent in giving them the right assignments based on their capacity.
Organise training and workshop – No matter how great your employees are in their profession, they still need some training and education to further hone their skills. You may invite professional trainers and speakers to conduct seminars in small function rooms. You can also consider this as a treat to your employees.
Celebrate milestones and successes – All of us love to celebrate. This is a way to further motivate your workforce to achieve more accomplishments in the future in some of the small function rooms near your business establishment. In their bi-yearly or yearly recognition day, you can provide them trophies, plaques or gifts to honour their accomplishments in different aspects such as productivity, punctuality, and length of tenure. You can also provide them incentives and bonuses in appreciation to their contribution and service to their company.